Privacy Policy

We use session cookies to track your activity during your visit to our website. These cookies are essential for the proper functioning of the site, allowing it to remember information you enter and the paths you take. Session cookies: • Do not personally identify you • Are not linked to other stored personal information • Are automatically deleted when you close your browser Without these cookies, each page visit would be treated as a new session.

We use personal information to: • Create, manage, and secure your EKOMERCI account • Identify you as a user on our platform • Provide customer support and respond to inquiries • Improve our services, features, and user experience • Communicate with you regarding updates, offers, or marketing (where permitted) • Review accounts for risk management, security, and fraud prevention Information may be collected directly from you or through trusted partners.

We do not sell, rent, or trade your personal information. We may share personal information only in the following cases: • When necessary to provide our services • When required by law or legal authorities • With trusted external auditors under confidentiality agreements • In case of a merger, acquisition, bankruptcy, or sale of assets • To protect our rights, safety, users, or property (including fraud prevention) We may also share non-identifiable, aggregated data that cannot be used to identify individuals. We will never use your personal information—or your customers' information—to contact or market directly to your customers or compete with you.

We may work with third-party service providers to help us process payments, monitor website activity, prevent fraud, provide customer support, and perform testing. Please note: • Third parties have their own privacy policies • We require them to keep shared data confidential • We do not control how third parties use your data beyond agreed purposes If you do not wish to share your data with third parties, you may choose not to use those services.

We may collect personal information from your customers when you share customer data with us or when customers register/place orders through your store. This information is used only to process orders, payments, and improve EKOMERCI's platform features.

Protecting your data is a top priority. We ensure that: • Personal data is collected and used only with consent or legal authorization • Only necessary data is collected • Passwords are stored in encrypted form • Systems are in place to prevent unauthorized access We may collect non-personal data (such as browser type) to improve performance. This data cannot be used to identify you.